Trusted Voice Research Infrastructure for NGOs, Governments & Global Development Partners
Running the platform

Administration

Organization settings, lifecycle policy and governed actions.

Who this is for

Organization administrators.

No screenshot on this pageThe settings capture this guide carried was withdrawn from publication on 2026-09-22. Read by eye, its Organization Name field read "VoiceInsights Africa" — it was a picture of this company’s own live organisation record, not of the demonstration tenant it had been published as. Re-capturing it on the demonstration tenant needs a staff sign-in, and Preview cannot currently deliver the email one-time code that sign-in requires, so no governed capture of the settings surface exists to publish.

Working language and country

Both are validated against the canonical registries rather than accepted as free text, so an organization cannot be configured into a language the product does not ship or a country the platform cannot resolve.

Retention policies

Policies are per data class and carry a disposition, a retention period and a legal basis. Eligibility compares times, not strings — a same-day record is never mistaken for an expired one, and the dry run and the execution use an identical predicate.

Governed actions

High-impact actions require an approval obtained through the approval workflow by a separate person with decision authority. Placing a legal hold, releasing one, and executing an erasure are three separately governed actions.

What this does not do

Stated here rather than discovered later

  • The absence of a retention policy means preserve. It never means permission to delete.
  • Audit and evidence records cannot be given a deletion policy.
  • A governed action cannot be approved by the person requesting it.